chrisbrogan.com - Latest Comments in Writing More Effective Email

Re: Writing More Effective Email

Erich Lagasse — Wed, 08 Feb 2012 16:01:44 -0000

I don't like to sound bossy, but you make a point when you talk about closing the loops in an email. I think short, clear and well written emails will be received gladly by your peers. We wrote a guide http://academy.justjobs.com/dont-suck-at-e-mail where we discuss how to write more effective emails, especially to your boss. I hope it helps. - Erich

Re: Writing More Effective Email

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Re: Writing More Effective Email

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Re: Writing More Effective Email

Sdsc07 — Mon, 25 Oct 2010 14:19:46 -0000

Would suggest "must" rather than "has to", being more correct and particularly for emphasis.

Re: Writing More Effective Email

Will — Sat, 14 Aug 2010 12:30:39 -0000

Flexibility is the key to effective communication. Make your emails easier on your reader by adapting your style of writing to theirs (once they're sent you a mail or two, of course). If you use their 'language', your writing should be clearer for them.

Re: Writing More Effective Email

Bdignen — Sat, 14 Aug 2010 11:12:20 -0000

I’ve prepared simple email frameworks which I can use again and again just by changing a few words. It saves me a lot of time as a non-native speaker and I guess the reader too because the emails are so clear.
Anna

Re: Writing More Effective Email

zixmail — Fri, 18 Jun 2010 05:34:24 -0000

emails that get to the point are much more effective than .... meant to be a quick medium and requires a different kind of writing!

Re: Writing More Effective Email

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Re: Writing More Effective Email

porno izle — Sat, 22 May 2010 07:09:45 -0000

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Re: Writing More Effective Email

Nelle — Tue, 16 Feb 2010 13:44:25 -0000

I recently graduated with a communications major emphasis in public relations. My background in client relations is fairly limited in terms of real work experience. Now I'm working as a sales person at a wholesale shoe company where I've been given 50+ clients. Emails is definitely the best way to reach everyone in a timely matter. My supervisor says I need to work on my email etiquette because I tend to get wordy. Help?

Re: Writing More Effective Email

Dan Barrett — Tue, 14 Jul 2009 19:23:10 -0000

A very little thing, but i like to think it helps: i put our company name (bragster) in brackets somewhere in the subject line of my emails to clients, to make it more recognisable, and easier to find by search.

Re: Writing More Effective Email

Divya Sinwer — Sun, 14 Sep 2008 11:18:08 -0000

It was a concise and useful article posted by you, covering all the aspects of business communication.
Reminding about being monitored while sending mails was an important point.

thanks !

Re: Writing More Effective Email

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Re: Writing More Effective Email

adam nicholson — Tue, 26 Feb 2008 12:52:26 -0000

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Re: Writing More Effective Email

Dayngr — Thu, 21 Feb 2008 01:18:48 -0000

I used to be one of those people who came into companies and taught people how to use their new email clients. My basic guidelines were simple:

1. Don't put it in an email if you'd be embarrassed if your mother read it.

2. Don't put it in an email if you wouldn't want your boss reading it.

3. Don't put it in an email if you wouldn't want it shared with the public (because it very well could be one day!).

I'd also suggest brevity, it works. Try it.

I think it is important to read your email carefully before sending it. Not just for typos etc. but to check how you're coming across. You certainly wouldn't want to be misunderstood.

Use cc's and bcc's appropriately for the sake of everyone's sanity.

Finally, don't email someone a few steps away from you unless it HAS to be in writing. That's just silly and a huge waste of time and energy.

Re: Writing More Effective Email

Dayngr — Thu, 21 Feb 2008 01:17:47 -0000

I used to be one of those people who came into companies and taught people how to use their new email clients. My basic guidelines were simple:

1. Don't put it in an email if you'd be embarassed if your mother read it.

2. Don't put it in an email if you wouldn't want your boss reading it.

3. Don't put it in an email if you wouldn't want it shared with the public (because it very well could be one day!).

I'd also suggest brevity, it works. Try it.

I think it is important to read your email carefully before sending it. Not just for typos etc. but to check how you're coming across. You certainly wouldn't want to be misunderstood.

Use cc's and bcc's appropriately for the sake of everyone's sanity.

Finally, don't email someone a few steps away from you unless it HAS to be in writing. That's just silly and a huge waste of time and enery.

Re: Writing More Effective Email

Ainsworth Boyle — Wed, 20 Feb 2008 19:22:05 -0000

I've always stuck with the 5 sentence rule in e-mail: keep it to 5 sentences or less. But it's interesting, I've never thought of utilizing the subject line.

It seems like this would go really well with the thought of writing the subject line last. By the end of your e-mail you know the goal... put it in the subject.

Great post!

Re: Writing More Effective Email

Jane Quigley — Tue, 19 Feb 2008 19:50:27 -0000

This is great, Chris - I needed a boost to do exactly this. With my boss I've started to put the major point in the subject line when it's important - this system looks so much more professional and as Geoff commented, places value on peoples time.

Re: Writing More Effective Email

Chris Thomson — Tue, 19 Feb 2008 17:45:15 -0000

Thanks Chris! I had this type of post on my todo list, because so many people forget to put a useful subject in emails to me. It really annoys me...

Thanks for the great post :)

Re: Writing More Effective Email

Erica — Tue, 19 Feb 2008 17:29:51 -0000

KUDOS: this post is clear, timely and helpful

Need I say more?
Yes.
Thanks, Chris

@MCWFlint re: #7, like the phone number idea!

Re: Writing More Effective Email

Julia — Tue, 19 Feb 2008 14:18:29 -0000

What a great post - we all have issues with email! The only other thing that I recommend when it comes to email is that if you are using outlook or any program that auto-completes emails, to always double check who you are sending the email to. You don't want to end up being this guy. Thanks again for the wonderful post and great advice!

Re: Writing More Effective Email

Paul Caplan — Tue, 19 Feb 2008 12:26:20 -0000

I think a key thing to bear in mind is Voice. email works well when it's 'you' talking to 'me'. I don;t mean forced informality, let alone fake personality. I mean talk to me in words as you would in real life. Direct, clear and human. It doesn;t take the place of the document you want me to comment on or decision you want me to make, it frames it within the discourse of relationships - which is at the heart of the conversation economy.

Re: Writing More Effective Email

Jared Goralnick — Tue, 19 Feb 2008 11:46:01 -0000

Chris,

This is really excellent advice--and I hope to comment on it on my blog soon. Since you requested, here's an article I wrote recently about how to CANCEL AND RESCHEDULE via email, it discusses both etiquette (like you) as well as the specific points to include:

How to cancel or respond to cancellations via email

Thanks again for such a helpful article!

Re: Writing More Effective Email

Steve Ellwood — Tue, 19 Feb 2008 11:23:13 -0000

I'm just surprised you didn't mention cc:
My major hatred is those who issue enormous cc lists as CYA fare.
Two managers I know automatically mark as read and file anything that's cc'd to them.
"If they wanted me to read it, they should have sent it TO me . They know if they did send it TO me, I'd say 'Why did you send this to me?'"

Re: Writing More Effective Email

Alanagh Recreant — Tue, 19 Feb 2008 11:14:34 -0000

NO ACTION REQUIRED: Love this post; thank you!