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The Old Value-Cost Conversation
Absolutely. This is key. Every marketer should be focusing on how to facilitate the conversation.
However, if they see it as a way to really find out what I want and relate to me as a person instead of a nameless, faceless representative of a corporation, then they might be on to something.
I have to say, I'm a bit bemused by all the smoke rising around business uses of soc-nets and soc-media. At this point, it seems like a lot of the old solution-in-search-of-a-problem phenomenon.
Writing the blog was a way to share my thoughts and meet people (yes I consider the folks I meet on the Internet to be my friends). But using other social media has been a fun and exciting path to follow, and has proven to be more effective as far as converting eyes to buys. I'm not sure why (wish I did! LOL) But the fact remains that while I had steady readership at my blog,I've sold more books since engaging in social media and networks.
As always, Chris, you have a knack for tapping into ideas and questions that are percolating in my head. I've been thinking about the impact social media could have for authors. Thank you for sharing your thoughts!
Different tools for different products though. What is right for some is not for other. As important is the type of client; much of my work can be education about how and why to use networks and when NOT to use. Just because they are there does not mean they are right for you.
For venture capitalists and entrepreneurs, I think the toughest thing about these social interactions is that it's no difficult to predict what might succeed, because success isn't necessarily based on what service is best, but on which one most people decide to use. Again, it's the real social interactions of people that decide success, not technological or design superiority.