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I totally agree. I used to be a massive fan of Technorati. Thir tools used to set them apart from all of the other blog search services out there. But you're right - recently (although it's been declining in usability for about a year now) the service has become less and less intuitive to use.
For example, their charting service which allowed you to compare keywords and display results on a graph is now a pale comparision to icerocket or blogpulse.
Technorati is at risk of losing its own 'authority'...
Oh and they don't seem to filter out "splogs" and data-mined "keyword" sites. Not very authoritative metric of "authority" IMO
I like David Sifry; I interviewed him on my blog about a year ago, and I believe in his commitment to client service excellence. If you tell him your concerns directly, you WILL get a response from him.
Now, I send them to Alltop.
Nice summation of the current state of affairs. But the real question is what do they do to fix it?
Chris
Thanks for posting this. Our focus over the prior 5 months has been on organizing the important blog posts of the day into major categories. I blogged about the percolator when we first released it in December, it's something I'd been wanting us to build for a few years and last fall, I actually got a chance to do it. Since then, it's been improved a whole lot with more data sources, improved categorization, grouping together related posts and identifying what the important posts are everyday in Technology, Politics, Sports, Entertainment, Business and Life. I really encourage you and your readers to let us know what what changes we've made that you dislike and which ones you liked. We're a small company serving a huge community with a large, volatile, open data set but fundamentally, we want to provide a service that is of value to you and your readers and your feedback helps make that happen. Feel free to contact me directly at ikallen@technorati.com
Thanks,
-Ian
Also I've bookmarked the top level "Posts" view for my term search. I found when they expanded their service searching under "Blogs" was somehow limiting my blog search. This very well could have been user error or developmental/transition phase with Technorati. But either way I've not spent time to figure out whether I really want to be using the more specific "Blogs" view. Actually I have NO IDEA what "Posts" or "Blogs" is supposed to mean?!?
I do have a few usability items that would imporove my experience. First on the "Posts" View, the third iteam is not a post but a video banner with matching results to my term. But if I wanted videos I would simply go to the tab marked "videos". So I prefer to have my limit screen space show what I actually requested. Second the title for post summary although is the title of the blog post is linked to some Technorati page when gives me nothing I want. Instead I have to click on the much smaller, much lighter url underneath the title. These should be reversed as the title should take me to the actually post. These are my two biggest UI grips I have with Technorati.
I actually more or less gave up on Technorati about six months ago. I seldom, if ever, add Technorati tags to my blog posts, while Google Blog Search has become my blog search engine of choice.
For the rest of us, Ian left an email address. We should give some pointers as to the service we used to use, and how we wish the product would work for us.
Then again, the more I thought about it, my wonder was: how will they make money? It's an ad play, right? So, can the suggestions we make give them enough page views to get ads?
My answer: yes.
After claiming about 5 blogs, I couldn't figure out where go from there or the value to me as a Web 2.0 enthusiast/consultant (yes, I am cringing saying Web 2.0 but you know what I mean) so I just let the account stagnate.
Went back yesterday, claimed another blog, and then couldn't figure out "what next" so I'm glad to see this post to hear what others are saying/feeling/thinking about the long lost Technorati.
I understand the company's desire to add new things like the percolator, but it does seem to be coming at the expense of the basic tools.