-
Website
http://www.chrisbrogan.com/ -
Original page
http://www.chrisbrogan.com/what-i-learned-at-oakley/ -
Subscribe
All Comments -
Community
-
Top Commenters
-
Ari Herzog
122 comments · 23 points
-
Don Lafferty
59 comments · 3 points
-
Danny Brown
80 comments · 32 points
-
Dale Cruse
65 comments · 6 points
-
gerardmclean
44 comments · 7 points
-
-
Popular Threads
-
The Old Value-Cost Conversation
1 day ago · 109 comments
-
F Rockstars- Let’s Make Construction Sexy
2 days ago · 89 comments
-
Never Give Up- No, Give Up
2 days ago · 67 comments
-
Beyond Blogging Now Available
2 days ago · 50 comments
-
Holiday Photo Project
6 days ago · 107 comments
-
The Old Value-Cost Conversation
I would love to see more of your insight on companies like Oakley. You've got a great way of putting things and you are a very personable blogger--great for on sight interviews and such. Go for it!
I think this is why a brand like Oakley is so strong. Behind the scenes is exactly how they are. There is nothing to hide which is what makes them so strong. Many companies can learn from this.
Reading this post just made me want to go buy a pair.
I am heading to the West Coast for my honeymoon this summer. I would love to visit. Looks like an amazing facility! Thanks for sharing this Chris.
My husband is in Federal Law Enforcement and swears by Oakleys. He says their stuff is the "perfect marriage between art and function." All the investigators and agents he works with swears by them.
So great to hear about your tour of their OC facility. Talk about a loyal tribe (in the truest Seth Godin way) of followers... Oakley has earned theirs.
Dawn Carter
@decart
Two years ago - I was on my motorcycle when a car in front of me launched a rock at me while travelling 45mph and it hit the right lense of my Oakley riding glasses. While the impact certainly slowed me down and scared the sweet beejeezus out of me, it left only the smallest knick on my glasses and most importantly --- I didn't lose my vision from a rock being impaled in my eye! Like a helmet, once you have an impact it's a good idea to replace and I gladly purchased a new pair of Oakley riding glasses. They are a valuable piece of riding gear and I don't ride without them. You can tell a great deal of science went into the making of the glasses from reducing glare, snug fit, foam eye pads that keep wind out of the eyes, to style and especially; durability! It was great to see the corportation behind the name from your eyes - thanks for sharing!
I've had over 10 pairs of Oakley's in my 12 years of law enforcement. They always seem to disappear. :)
Plus Oakley has some pretty cool warehouse sales too!
I'm an Oakley employee, but I'm in no way speaking on behalf of Oakley.
Regardless, thanks for the praise. Before I started working for Oakley (I work for Ken Loh, by the way... his title is Web Director -- he reports directly to the VPs), I had no idea what Oakley was about. Now that I work here, I'm floored by the creativity and passion that goes into everything here.
I'm passionate about what I do, and Oakley went way out of their way to bring me over from Florida to do, basically, XHTML and CSS. My passion for it and my drive to learn new things is a major part of what got me hired, and I'm positive it's the same for every other person at Oakley.
We love what we do, so thanks for the support that enables us to continue doing it. Also, if you'd like to read more stories of how our eyewear has helped people, check out the "Bloody Eye" section of our site. (WARNING: Some graphic/almost bloody images... http://oakley.com/community/news/bloody_eye )
Jimmy
This would make a fantastic series - I'll leave the US to you Chris! - I'm going to hunt some of Europe's great brands to visit and write about!
Think about how you used to learn about a brand: I suspect that before today my entire brand perception about Oakley was based on a single print advertisement I saw six years ago. A single print advertisement! Now I can hear the story, unfiltered by marketing directors or hordes of publication editors. I can see a brands values – the real *values* of a company -- through the eyes of a mother on Twitter, or a comment about experience by the marketing guy or a detail about the 5 pound spike in the testing process. And I get to see and meet evangelists and converts for the brand and hear their stories. A print ad with a marketing message? Or Social Media with a brand story? Okay, sorry. I know I don’t have to convince *you* of its power. And am pretty sure I don’t have to convince Oakley. Powerful stuff Chris, thanks.
It's a good take-away from this story to understand that the retail prices consumers pay for Oakley sunglasses (high) are based on substance and not just brand hype. I am a triathlete and it's no joke if something smacks you in the eye while you're going 50kph on your bike. Your story not only points up several good lessons for how companies can become successful, it makes me feel a little more justified for my personal investment in my Oakley's! Thanks,
Bill
They kick ass on customer service, on and offline.
Come to San Antonio and I'll hook you up there.
Almost happy birthday.
Caught this on my stream of tweets and wanted to chime in. I agree with comments above about how striking and timely a post like this can be at a time when we are hearing nothing but bad things about the American economy and its business philosophies. The Oakley story, and hopefully many more companies like them are nice to hear. Thanks for sharing!
One area that I would absolutely love to see Oakely technology get into is goalie masks. As I understand it, they are already producing hockey visors (they call them shields) and Alex Ovechkin wears one. I offer this opinion first and foremost as a Canadian, a hockey enthusiast and up until two years ago, someone who was playing the position at a recreational level. I've also been collecting masks on and off for a few years, including some of the classic reproductions.
The little that I can offer up on their history - there hasn't been much change in the past 20 or so years in the design of goalie masks. They pretty much have been whats called a combo mask since the early 80's. The vintage (pre-combo) masks had a sleekness about them that really stands up to time but are not practical with todays speed of the game because the eyeholes just don't measure up to the view you get with a mask, and given Oakelys competence in developing shatter-proof material, I'd like to see them do either a throwback to the old mask designs with see through materials, or offer up something completely new. IMHO I really think this is an area that a company like Oakley could really stir up some excitement.
Joseph
@RepuMetrix
I also love seeing that Oakley really takes care of their employees, and in turn their employees love being there and contributing to great products and a great brand. I can now add them to my list of great companies that "get it".
Thanks for sharing Chris, I'll let you know once I get my first pair!
And I am totally geeking out over the Cyclops glasses! I just watched X-Men 3 a couple of weeks ago. I think they even talk about the Oakleys in the Special Features on the DVD. I love comic book superheroes. Maybe Oakley can make it into the new Wonder Woman movie?!
Thanks for the reminder of a company who does complete the project here in the USA!
Jan Verhoeff
I've met a lot of CMO's and people with big titles who make you feel that THEY are a big deal. Pat was just the opposite. Super humble guy and someone you would like to invite to your house for a BBQ. As I understand it, Pat's been with Oakley for over 14 years. Before that he was a professional skier and mountain biker. He also owns a media company called 1242 Productions and helps run an organization for Autism called TACA (Talk About Curring Autism). He's the kind of person I can see taking over the helm at Oakley some day. And if and when that happens, the Oakley brand will continue to be in good hands.
Other's have already pointed out their stories - I'll add mine. I have always worn Oakleys when riding my road bicycle - mainly because of the great optics and protection from the wind. One day, I was bombing down a steep decent on pavement that had loose gravel thrown onto it. A passing car kicked up a large piece of that gravel which struck my glasses on the left side (Oakley Pro-M frames - Hybrid S lenses) while I was doing 40mph.
Needless to say, those glasses saved my sight, and most likely my life, as I probably would have taken a huge nose dive off of the bike from the impact of that gravel into my eye. It's great to hear about the inner workings of the company, and what they do for their athletes (remember, they gave Lance Armstrong benefits when he was first going through cancer treatment and no one else would cover him).
People say the glasses are expensive, and they are right, but this really is a case of 'you get what you pay for'. I never swing a leg over the top tube of my bike without donning a pair of Oakleys. Life is just to short to screw around with inferior eye protection.
Keep it going...LG
Cool.
ea/
My blog today http://adjix.com/a8e3 is a pointer to this article - as a quality professional, I was excited to see someone 'else' be impressed with testing to ensure that product = hype. Thanks for bringing us behind the scenes -- and if Oakley ever needs someone to come in and streamline their processes, or just drool over their kick-ass testing procedures, pass along my name, will ya? Thanks!
He told me a few years later I had netted him some serious cash. I was glad for him, and for Oakley, but bummed I had been in grad school and hadn't done the same ;-)
I was dissapointed that all the packaging material was made in China. From the soft bag to the hard case. For $190 they cost me, I'd pay 5$ extra dollars to try and keep some folks employed by making everything in the states.