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While the Iron is Hot
Then decades go by and we evolve to clubs and "networks" and coffee shops.
But as lives get busier and families get ever over-scheduled, conversation is a lost art. The social media scene in all its chaotic glory is a little something for everyone, and it's sure as hell got people talking again. Through it, around it, about it.
And with it, the conversation brings new insights, new understandings, and a new found love for talking to people you never met. Even if it is a Tweet or two.
It's already changing conversations around marketing at companies large and small, it's only a matter of time before PR and Advertising are synonymous with social. As that happens, more money will be spent on supporting the channels.
I hear a lot how it's all just "media" but it's much more than that, it's a new dynamic and it has to be thought of differently to be effective.
Dabble = too slow
Radian 6 = not their yet
Blist = glitchy
Google Analytics = too slow
I can go on and on...
It'd be great to have an easy to use tool that made sense of all the data coming at me from my network.
I think what we must remember is that the value of the Internet is in its ability to connect people and ideas from across the globe - and "Web 2.0" and social media has been such a big yet natural progress because it does this better than ever.
Business has evolved from product-oriented and consumers-oriented, and the internet has allowed product providers to service their consumers even better through mass-customization, instead of just sticking with a "mass" approach.
Any technology that allows people to connect and share both widely and effectively at the same time can only be a service to society as a whole.
It only feels like it's "just media" because we've spent so long in a world of centralized media outlets with high barriers of entry for competition that we forget just how important "media" is and what it actually means to the human world.
No telling what they'll do or become, but the podcast made it possible.
I think we are going to see a significant reshaping of how businesses operate towards customers and in general, but it's just as much as a result of what we're calling social media as other fundamental economic disruptions occurring.
2. Secure transparency
3. Universal identity standards
4. Death of oligopolies
The four are also tools to achieve the wins, but I think these are some of the most important pillars that I hope social media achieves.
Most of how we conduct social media is currently limited to technology and vision. We're also in a very experimental stage now (in a few years I think we'll just laugh at all the widgets we plaster our blogs with).
Perhaps #4 is the most important. For all the democratization we've been seeing, I don't think we can underestimate the power of cunning manipulators to usurp any technology. In fact, our social media optimism just might be making us complacent. Ironically, it may just be social media that saves the day.
A great question! One I don't think has been focused on enough. It raises an other important question: what exactly are OUR goals in social media?
I also live in several social media communities - Facebook, Twitter, Jaiku, LinkedIn, and I write a blog and read blogs to follow what social media experts are saying.
Remember this: before the Internet, the social media platforms included the barber shop and the bar. Word of mouth happened at the water cooler. Isn't that how Seinfeld became so popular?
Youth embraced social media platforms with passion and that caused us to take notice. Something was happening and nobdy quite knew what it was. Today, tech's early adopters on Twitter are evolving something quite remarkable in terms of idea share, group think and presence. Watching that happen in real time blows my mind for sure.
Marketers are using technology to map and analyze all those conversations so brands can figure out what's being said.
Social media was always here. The methodology is evolving for executing and analyzing what's taking place on the larger platforms. However, the slow adopter industries will always be slow, so don't expect guys selling meat products to Safeway to be hanging around the Twitter water cooler real soon.
Look how many people voted for Bush. Look at the unhealthy diet Americans embrace. Shows you how smart we are. So how long will it take for this crowd to adopt social media?
The wins here are already here. You're writing about this and exploring and explaining it. We are participating and that's a win.
Will these conversations matter? Well now we get into life philosophy. I think the things that matter most are love, goodness, kindness and self-giving. Mix those into social media and, yes, it will all matter.
With energy costs continuing to skyrocket, I think we are going to see social media tools adopted by companies and people looking to connect and network out of the most simple need to cut travel and commuting costs.
Perhaps it was intended to be so, but your question is somewhat ambiguous. What would you define as a "win" for the technology and practice? Why not the industry of social media? Is a win having a viable Twitter competitor? Is a win fully integrating social media (closed) in major institutions such as education? Or is a win break through technology like free city-wide wi-fi?
I'm confused on where this conversation *should* be going... but to speak on a couple of comments already out there:
I don't know how much water-coolers are social media. There isn't really any media directly involved. It is social and it is usually about some media, but I don't know if I would call it "social media."
Should "social media" be defined as the "water cooler" of media? Should social media a digital *copy* of a real-life occurrence or a translation?
I would love to hear anyone's answers on those!
I think there is an inevitable evolution going on from static content, which has its place, to a global conversation which will always be changing. I suspect that what we need is a personal tool, driven by keywords and preferences, that retrieves results from a lot of SM sources and delivers them to us. Obviously monitoring tools like ours, Radian6, Buzzlogic, etc., can do this (to some degree-it's a constant upgrade cycle to keep up) but it's not currently scalable to individual users for a variety of reasons.
This will change eventually and we might get the equivalent of an iGoogle for SM that does not rely on widgets. Who knows, maybe we'll build it...
Great, you always have to make me start thinking with your posts...don't you!
I think a big win for social media right now would be moving beyond the view many people have of a "cure all" and translating into a tool on par with many others.
I think it would be big (and incredibly important) that people focus on determining what their offering is and deciding to use a blog/podcast/other social media to promote that message rather than, "Let's start a blog.....ok, what do we talk about?"
It's critical to all parts of marketing, but I think social media is especially susceptible to putting the cart before the horse. Getting people to understand the importance of standing for something and articulating their viewpoint clearly would be a big win and one I think that social media is in a unique position to get that message across.
Kevin
technology
1) it would be good if web 2.0 promoted more of a tim berners-lee approach to technology, not a proprietary one
2) it would be good if web 2.0 technology like patientslikeme meant people like me avoided falling ill because we interact with others, or self-medicate via contact and chat instead of taking medication
practice
1) humans will always need a mix of interactions ; I don't think the dalai lama has to blog, but he still has a good reputation to most people
2) I do believe ( and am guilty of it myself ) that we might be spending too much time on-line. I would love it if being on-line helped me to burn off calories. Likewise, if I am on-line I am not with my family.
3) However, on-line connections made across wires invariably lead to rich new friendships when you meet face-to-face
Combining the two, why has a not-for-profit company stepped into the market to offer the following - an internet service where the price I pay goes to charity ( rather than aol, or BT in the UK ? Would there be take up in the USA ?
Every few months it seems to me that my understanding of people changes and grows. Social media plays a major role in this.