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The Old Value-Cost Conversation
Regards,
Ian (aka KOARC, aka HighDef)
I find I work best with those that can clearly articulate their vision, invite discussion, accept different points of view that are supported with fact and then can sit back and tell the expertise in the room to 'make it happen'.
When I join a firm either as a consultant or employee, I need the leadership to be able to clearly articulate the vision and answer questions regarding how the organization will pursue and achieve that vision.
All too often, 'leadership' can't articulate the vision beyond 'to become the industry leader...' Because there are many roads to 'industry leader' and each offer different risks, threats, costs.
I can offer the 'leader' informed analysis and recommendations but I feel that their compensation package requires them to select one recommendation so that I can go off and pursue and achieve the goals and objectives.
Your paragraph on building your people is key - but I will add the importance of consistently supporting your people. Yes, I was hired to provide answers and deliver results...but if you keep changing the answer key so that today "1+1 = 2" but tomorrow it equal 4...we're going to have a problem.
Oh, and thanks for not suggesting "Good to Great", "Raving Fans" or anything by Covey. If I have one more C-level exec hand me a copy of these books as if it's the Holy Grail, I will puke.
The most well-known CEO's embrace problems/challenges and know who to count on to take decisive action.
I would say, though, that most CEO's say they just want the details, but they have a tendency to want more than ever to be part of the discussion that affects shareholders, customers and employees. Recently I launched an SEO initiative and the CEO and presidents of both brands were intimately involved in almost every meeting surrounding the implementation and support. We are a $25M size company. In the end, it was them trying to cross over to becoming and wanting to be a 'technologist' because that affects our business o much these days regardless of your industry.
Thanks for sharing.
One of my biggest mentors was my CEO. Those are all great characterizations that you listed and they're all bang-on.
1- A CEO as a relationship manager
2- That each campaign a CEO leads is performed with the end users (stakeholders, customers, employees) in mind. The balancing act is difficult but efforts must be focused on maximizing value to the end users.
The founder of Dunkin Donuts, Bill Rosenberg always said, "A person does not build a business, a person builds an organization and an organization builds a business." Bill was a very difficult man to deal with day-to-day but he surrounded himself with a team dedicated to his vision and a team who filled-in or complemented Bill's weak spots.