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Spam is a Perception- Mine
This is something I think many people will find incredibly useful!
(Yeah, me too.)
This is BY FAR the best post / explanation that I have read about the HOW of using social media to build an online business presence, especially geared towards the freelancer. Thanks for sharing this. Absolutely awesome!!!
@marcand on twitter
I came to your site to read something else you wrote via Twitter and saw this.
How you find time to do it all is beyond me.
But I really appreciate that you write great articles like this one!
Your posts are always good, but this one is truly inspirational. Thank you for sharing such thought-provoking and useful info.
One strategy you didn't mention (which I'm starting to experiment with) is the "honor payment" system.
As a freelancer in a new and developing market like social media, it's often very difficult to know how much to charge for your services. If you pitch too low, there's a danger you won't be taken seriously or that you'll come across as desperate. Too high, and there's the possibility you'll be undercut by a competitor or outside the client's budget. Not only that, but the client may not fully see the value of what you're delivering because you haven't actually delivered it yet (and this is still new ground we're all breaking here, don't forget).
So, if you're good at what you do and you know how you can add value, why not ask the client to pay you what THEY think the job is worth?
The advantages are many:
- It gets rid of all price negotiations
- There's no way you'll be undercut by a competitor
- It shows the client you have full confidence in your ability to deliver
- You'll pull out the stops to deliver customer satisfaction
- If you do a good job, there's a strong chance you'll get paid more than you would have originally pitched.
- You'll probably get repeat business and excellent referrals
The disadvantages?
- You might not get paid for your work.
But I think that's unlikely, unless you do a crap job or you're doing business with dishonest and unscrupulous people (who are best avoided however you price your services).
I've just started experimenting with this, so I'll let you know how it goes.
Something to think about anyway.
Keep up the great work Chris, I always get inspired by your blog posts.
All the best
Mike (twitter: mike_ohara)
Meg
Marla
@trevinorama
I liked the point about posting great stuff just before a conference. I'll make sure I have some good things on the site before I come to Chicago in May!
Joanna
regards
webrex
www.webrexia.com
Let's say you have a friend/acquaintance who is starting up a small business. You know they don't have much money, but they need a web site. Rather than turning down an opportunity because they don't have the cash, negotiate a small fee (that maybe can be paid partly in gift certificates or in exchange for some of their services). Do a fabulous job on their site, and they will not only tell everyone they know (like their friends who HAVE money to spend!) but down the road when they are successful they will come back to you to build that online shopping cart or reservation system or hire you to help them make a podcast, etc.)
Offering something for free is fine, but ensure that the recipient of your free services or advice is aware that you are a professional and that your time and skills are worth something, even if its not monetary. They will always come back for more.
The only reservation that I have is with attending conferences. How the heck can people afford those things when they're just starting out?
I suppose it's a case where you "can't afford not to," but I always get a bit squeamish when I see how much I've got to fork over to attend one.
Thanks Chris
I can't offer any social media success stories other than the satisfaction of being able to get my point across and allowing the world to see more if they choose, it's like buying a lottery ticket instead of just wanting to to be rich!
I would also note that after doing all the stuff Chris just mentioned, you will likely be tired and lonely. Seek out other freelancers in your area for a bit of camaraderie to alleviate that. For example, a number of us get together every Wednesday morning (heading there soon myself! http://microcowrking.com) for coffee and work and talk about all our cool ideas. It's good to find out how other people are doing freelance work in your area - what's working and what isn't. For example, in your area, it might be a great idea to join the local chamber of commerce. In mine, it's a mixed bag. Sharing, commiserating - it's a need you'll have to fill at some point. Best to find the local freelance crew as early as you can and make friends.
The other note is that someone starting on the freelance path needs to know about the terror that happens the first time there's a 'thin month.' It may be seasonal, it may be due to larger economic forces, it may be because you've slacked on marketing/networking, but it will happen. You will need to be prepared - both financially and emotionally - to weather it. But that's probably a whole 'nother post!
1. Fantastic post, I find it hard to believe you are constantly on the edge of being broke when you are always putting out such great content. And great seeing you again at SXSW.
2. @paul above, lol, because I found this post on FriendFeed.
3. to build on what Laura said. When I was a freelance PHP developer, almost all of my work came through LinkedIn. Often 2nd party (someone needed a PHP dev, they asked a friend if they knew anyone, that friend did a search on LinkedIn, and recommended me to the first person)
great new look on the blog btw Chris... ahh, just noticed it is Nico who did it, nice
Jeff
@Mike D - don't go right off. Go to some social events. For every event that costs your $2000 to attend, there's a free meetup near it. Guaranteed. Surf Upcoming and Eventful for that.
I'm refocusing my business site/blog right now and there are some great ideas here, thanks!
I've said it before and I'll say it again- without the contacts I've made through social networking I wouldn't be in business.
@jstorerj
It also ties in synergistically with Gary V’s manifesto commentary from yesterday reminding us that the reality of who we are can’t help but come through in our digital presence.
I’m a high tech sales professional with a long track record of success in my field. I’m also a writer. I write about issues pertinent to a broad variety of both professional and not-so-professional topics.
I want to be real.
I want to show my warts and weaknesses.
I want to share my personal struggles and triumphs with anybody who cares to listen.
I do this because nobody is perfect, especially me. As a student of human nature, [read: salesman] I know all too well that people have a tendency to compartmentalize, separating the personal from the professional and so on, and so on, until, in some cases, a person can change their persona as frequently as they change their clothes.
So is the answer to have more than one blog? Plenty of people do it.
One for the marketer in them and one for the mommy in them.
One for the PR professional in them and one for the surfer dude in them.
But as Gary V. reminds us, it’s only a matter of time before the two are linked, and do we really want our professional Self being judged by the musings of our personal Self?
How does a professional with something to contribute strike an appropriate balance between the two while remaining true to both? True in not negotiable, it just is.
I think you just gave me the basis for my next blog, Brogan.
I appreciate your emphasis on the "physical world" of social networking. Being Internet denizens, it’s easy to forget how much time we spend just looking at our laptops instead of people and the benefits of a meaningful face-to-face introduction are hard to top. I was lucky enough to attend SXSW this year and meet many people I’ve followed and learned from online, including you. That was a great experience, but I appreciate the one of posters above questioning how easy it is to spend the money to attend numerous conferences. I agree with Susan Murphy’s example of how to social network using your skills you’re selling, if you’re a web designer, help out individuals who need your help now but can’t meet your “official” rates. She writes, “rather than turning down an opportunity because they don’t have the cash, negotiate a small fee (that maybe can be paid partly in gift certificates or in exchange for some of their services). Do a fabulous job on their site, and they will not only tell everyone they know (like their friends who HAVE money to spend!) but down the road when they are successful they will come back to you to build that online shopping cart or reservation system or hire you to help them make a podcast, etc.)”
In that vein, I thought I’d offer my own example of how I do this. I’m an Interactive Marketing Creative but I also happen to be a geek when it comes to computers and since I can provide a level of personal computer expertise just by being myself, I get asked a huge amount of questions about buying computers, setting them up, buying software, home networking, etc. That is not my “job” but just a hobby of mine that it turns out other people have many questions about.
I go out of my way to help nearly anyone out who asks me about these issues but it’s never something I rarely take any payment for, but that process opens up a dialog with people that has let me showcase my knowledge in many other areas. For example, if I spend 30 minutes with “Creative Director A” helping her configure a computer for her daughter, that conversation will by default show my knowledge of how teens technology differently than her mother. When that creative director is looking for a creative mind to work on her next project that is focused on a new media/interactive brief, I believe my name will at least be on the short list of people to investigate for the job.
Thanks again for a superb post!
I have tried different things, and some I disliked immediately. At first, I forced myself to try to like them and make the best of it. Then I started cutting things that didn't fit. But I always felt there was something wrong with me, that I didn't fit.
Well, b/c of you I just tried Ning, and I feel it has a lot of potential. So I think your advice to try and stop what doesn't work is spot-on and just part of the business of doing Social Networking.
Whether you're in the trades or a web pro, carefully shape the message of your sites. People may use social media, boards, search engines etc. to find you but it's to up to you to compel visitors to want to make contact.
Great article and comments, I plan to apply some of the advice to my own struggling businesses.
If you get the chance check out my blog, there you can find links to my work which was pretty successful.
One again, thanks for the great post.
Ron
Lisa Creech Bledsoe
Will be implementing most, if not all, of these points soon.
Although, I have a long way to go this post is one to print, tape it on my wall and study it real hard because you just gave us an outstanding blueprint that goes beyond freelancing.
Jimmy A.
Landing the right project has always been my goal, although freelance helps in the interim. I'll be taking your suggestions to heart when I finally get around to my blog's redesign.
As someone who has had her own business for 6 years, I started out doing the networking piece before the social networking one. But the rules really are the same. Just like you ignore the person trying to sell you at a networking event, you ignore the social networker who is trying to sell, not educate you. And the valuable content you provide in your blog is really no different than doing a one to one meeting with a colleague and providing some tips and advice for their business.
Karen
"free" linked to kevin kelly's article about free
"long tail" linked to chris's blog - better yet, a great post about the long tail on his blog
you had a more prominent link to click on to take you to a page listing all the posts (thus far) in the social media 100 - rather than having to tag hunt
I'm in the process of re-working my blog, and will be following your advice.
Bravo!
David
I think the one thing we always have to remember is that the internet is a small town, and reputation matters. This means assuming people have the best intentions; trust others to a reasonable extent; be open and helpful, but don't feel you have to give away the store; don't jump on every small critique or slight, and when leaving comments for others, think about how it would feel if someone were leaving this comment on your blog. Chris Penn reminds us Google is always watching, and this means that you should treat the information you put out there as something you would like your mom, spouse, best friends, third grade teacher, FBI- ANYONE- see and read.
This could make some people feel inhibited, and for others, the "anonymity in public" actually creates a sense of heightened freedom of speech. In the end, think of your blog and social media musings as an extension of yourself and what you're known for, and you'll do fine as you build your personal brand.
Your blog is you- as you said so well- it is your storefront, and a primary source these days of what you are about, so make sure it reflects you well, and then you never have to worry about what anyone will say about you- it will always be true, accurate and something you can be proud of. Reputation matters, so make yours a great one.
Started following you on Twitter and subscribed to your newsletter a few weeks ago - found out about you from the SOBCon08 promos. Enjoying reading your work and looking forward to meeting you in Chicago!
Love this: Your Blog, Your Storefront
How timely! I'm converting my site content to blog posts - what a rigorous creative exercise! After struggling with whether or not to promote my strategic communications practice on my blog, I let the numbers convince me. No contest: the blog outdraws my site on every level. Today, I added a post to promote my seminar PR ebook and am working on building out a products/resources/workshop section.
After reading your post, I know I'm going in the right direction! Let me know if you ever need a guest online PR blogger. See you in a few weeks!
Barbara/wiredprworks on Twitter
Thank you for explaining a "long tail."
Perhaps you could write about the new words and definitions for us learners.
Thank you
Mari-Lyn
Thank you for explaining a "long tail."
Perhaps you could write about the new words and definitions for us learners.
Thank you
Mari-Lyn
I would like to add a multiply.com profile and a tumblr microblog.
You say: "Kill the calendar thingy. NO ONE navigates by it."
I am of the same opinion on Monthlyy Archive links, but you and almost every other blog I go to have them. I never use them, and don't understand how/why I would. I'm never going to say to myself, "Oh, I wonder what Chris posted in March!" If I'm just browsing a blog's content, I'm going to go back in time use the next/prev links to see the latest stuff (or go by category, more likely).
What say you? How are these different than the calendar things?
Please attend to this immediately.
moodyconnell@yahoo.com
I wish to cancel this service and receive no more billings.
moodyconnell@yahoo.com
moodyconnell@yahoo.com
Thanks.
Rachel