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Channels/connectedness already in place. Admittedly the Hotel could facilitate in some way.
If the hotel had some sort of built in terminal in every room that offered Web access you could tie this "social network within the hotel" system into it.
I think you're brilliant for putting it out there, too.
Think loose. You show up. You fill out a quick profile with opt-ins, get temporary "buffer" information to keep people from getting your real digits and email, and then the network aligns itself with your interests.
When you check out, it all goes away.
Ultimately I think being on your own away from home leads people to seek out other like-minded people. But as you note it has some potentially disturbing possibilities.
It's a matter of the laws of physics (and sports). Don't try the 'standing jump', leverage the 'pole vault'.
But if the network is anything but loose, and anything but ridiculously simple, I don't think the activity will happen. Do you?
Sounds more like a way for Hookers to find clients.
Seriously though, it makes sens ein some ways but now it seems everyone twits they are in the lobby and poof people appear.
If the hotel allowed you to text a room#, twitter style, that would be cool, and it show up on your tv screen when you turn it on.
But really how would you stop people from trying to hook up with it, or well maybe that is the point for some people.
Might be useful for hotel club members, hilton honors, et al.
They should not 'create' the network, but should leverage a 'view' of it. The moment in time (the length of stay) is a network snapshot to facilitate the experience.
All said, I'm just playing along here. I'm still looking for the compelling evidence that supports 'uptake'. There are way too many evidences that this wouldn't have traction:
1) Two primary hotel stays: personal, business. P: I'm 'getting away', likely not trying to 'connect'. B: More likely, but just for not eating alone.
Wait a minute...isn't that the primary purpose of the hotel bar? You have to look at the existing models for social exchange and determine what value they already provide and what they don't.
Another option leveraging an existing network -- the hotel channel network. Again, leveraging 'known' social models, individuals could post anonymous 'personals'. That, however, might put the hotel at risk -- something they'd not want to flirt with.
There are a whole-lotta more dimensions to this that suggest the hotel might want to be as disconnected from this as possible, but simply act as a facilitator (ala. the bellman -- informal 'connections').
Again, look at all the existing social 'transactions' that already go on and see how they could be facilitated in other ways.
@Paula - very good points about uptake based on people trying to avoid such interactions.
Facilitating the existing transactions in another way is interesting.
What if a 3rd party built the networks? What if it were like Yelp? Or an ATM (those crappy charge-you-$5-to-withdraw type)?
It goes back to what are the specific goals/scenarios that would be capitalized: finding someone to go out to dinner with, getting recommendations from others as to what to eat/do and where, etc. etc. -- some of which is already covered by the social aspects of the travel sites...but fractioned. A 'value' might be to synthesize some of those channels/voices.
I've used BrightKite to check-in to locations and post info/photos, but unless we all have those huge networks, it's not as useful. A "temp network" would be interesting for many uses, not just hotels. (Conferences, perhaps?)
Cool idea Chris
I agree with Jonathan...why stop at hotels...how about housing developments, neighborhoods, towns, etc.
Also, 'another social network' is difficult to swallow. While there are plenty of existing white label social network platforms out there, every network created means having to manage another social network. We need to let folks build their own social networks, but simplify and centralize the interaction within and between many different networks. If that was easy, then you could create a social network for super niche, short term purposes and still get strong participation from end users. While existing white label solutions have made it easy for anyone to create their own social network, they have not lowered the marginal cost of joining another social network. That needs to be improved before these things really take off. That's why we are working on it. :-)
It's probably not worth the effort for hotels to do this. And for those who are traveling and want to meet people with common interests, there are lots of other ways to do it (such as good old Craigslist).
There's also the reality that if connections matter. If I'm going to Boston and a friend says, "Oh, you should connect with Jill" (to have dinner because we would get along great, to talk business because we ought to be working together), that friend will make the introduction (and that has happened to me). The fact that someone is staying at my hotel means very, very little.
Unless I have down time and I'm bored, in which case offline social networking works. You know, go down to the lobby or bar, get a coffee or a drink, and talk to the other people who clearly didn't feel like sitting in their rooms. No wifi required!
My take: Definitely viable. Lots of interesting use cases. Definitely has to be opt-in (would help the creepy factors I'd think).
I'll preface with when I think of this working, I think of a resort-like hotel for week long vacations or for big conferences.
Hotels would have to approach sets of people in different ways of engagement. I think hotels have to act as an API of sorts. Not only having their own network that people can engage through if they don't have a regular network they use but this would be a small subset of people because most others that would want to get involved are present in other networks already, whether personal or business. So hotels would be smart to allow these networks to tap into their customers social network of choice and have it be transparent while the hotel's customer is enjoying the resort.
So, for example, our site allows connections to be made for ppl in financial services space. These ppl go to conferences ALOT. We would want to tap into whatever hotel is hosting the conference that week and allow that engagement to happen for those that are there (offer the proximity based things, networking potentials, knowledge sharing opportunities) but when they are done they take that information/knowledge with them or back into the network they use most frequently. Tipping their hat to hotel for allowing the service (both real and virtual) and go on their merry way.
Lots of potentials for hotels IMO if someone in those chains can come around to this concept of engagement.
Great topic Chris, thanks. Would love to chat sometime.
I'm fascinated by the idea of temporary social networks. Ones tied to specific events (like hotel stays or conferences or concerts).
It seems like there's reason to plug in to such a network before, during, and after these events, but it's temporary.
I think it's different from, say, a fan group on Facebook, because it's tied to a specific moment in time when people will be in the same place.
FWIW, I think you could logically have a travel or vacation-themed network, an entertainment/concert/sports/theater network, a conference network, etc., and have organizers of said events get involved.
Monetization could get messy, but upside is big, I think.
I'm attending an event, not signing up for life.
Something about receiving emails from a conference organization 2 years after the event bugs the crap out of me.
I think its a great idea and completely mobile based, great for the hotel bar or restaurant. a quick way to connect.
Much in the same way as we've come to expect a "place" ( a hotel, restaurant, whatever ) to have a website for basic brochure info and maybe more, I think it's time to figure on place- or event-specific networks becoming more common. Clearly there's a need. The idea of bending and folding existing networks or solutions such as MySpace or Twitter to appease this need will work only until someone develops a tailored, elegant solution for it.
Maybe the infrastructure solution that makes that happen could be built so that I could just throw my profile-as-XML ( that I own, or that I've generated on sign-up ) at an instance of a specific location, and instantly I'd have a profile on this or that network. I start going to a local coffee shop and I love it, I see that they have an instance of this insta-social-network, so I throw my profile at it. Boom, now I'm a member of this micronetwork.
The hotel I'm staying at during a conference, the conference itself, the coffeeshop down the street ( or the neighborhood, for that matter ), the cruise I take next month... each having its own virtual network to augment the physical one would be sweet.
Only a matter of time, I suspect. Hmmmmmmm
Again, architecturally this would be more of an effort to 'thread together' a view to accommodate the various scenarios and technologies (e.g. leverage Flickr, Britekite -- any number of 'capabilities' -- behind the scenes, but have a 'branded' front that abstracts everything together that makes it look like it's a hotel experience).
Pete Simon's concept of "profile-as-XML" fits this, as well.
Bender was on the right path with the idea of "temporary social networks" -- in this case they're both temporary and virtual, but the elements have value beyond the moment because they're still available elsewhere (e.g. in Flickr). This concept of the diminished value of 'separated' is key to Enterprise 2.0 efforts. I keep insisting, other than for corporate content, there is no value to me creating a collection of links (research) that are part of a corporate-only model, because I lose it all when I leave the company. Same efficiency issues are critical here.
The fact that such meetings can potentially lead to anything goes without saying.How about meeting some long lost friends or relative in a totally diff continent just by signing in on the hotel network. Well, some spooky things are possible but I guess those can always be ironed out. The big picture is people might want to use. I have written about this idea in my blog as well.
One really counterintuitive thing that I like about it is that it is anonymous - there really isn't any overt connection, you just see what strangers have 'written' in the air around your current location.
After I installed it, I dicovered that there were a couple of 'walls' in my primarily residential neighborhood already.
I yearn to connect with like-minded folks but personally find the barrier talking to a complete stranger still somewhat high. More and more I'm doing it, but perhaps missing someone around the corner who is in the same industry and/or someone who would want to work with me but we just have no way of finding each other.
The same is true for my block of flats (apartments). I see great potential for mini neighbour social networks beyond that of just knowing the person next door. I once saw someone aalso in running gear, so what about a mini running club? But how do you tap into everyone and arrange this aside from going door-to-door? How about a child-minding system when some couples want to go out? What about a lending/sharing system e.g. having a party and need some extra chairs. Instead people remain in their isolated existence and struggle with issues that could easily be resolved by people just connecting.
As already discussed, the challenge is infrastructure, but say for Soho House, you could easily activate a mini profile (or your linked in profile)when you enter and connect to where you're sitting, for how long, and perhaps what time of contact you're interested in. People can then access a site and/or touch screens to browse and then connect (or text/mail first).
Perhaps someone should start a company around this? I've considered it...anyone else interested? ;-)
Actually, I have a meeting next week with the e-commerce/marketing manager of an international hospitality firm regarding a social media project I am working on.
If interested, I can provide you some feedback.
Love your blog.
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Spread the word and let all the travelers connect.
Spread the word
info because i am using online shopping services.
Thanks
Thanks
Thanks for such an helpful post
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I liked this post. Specially as I am doing a report on social networking and hospitality industry. Thanks for the insights.