DISQUS

Chris Brogan: Let Them MAKE Cake

  • Joanna Young · 1 year ago
    Chris, this is a brilliant summary and illustration of what this stuff's all about!

    Joanna

    PS Don't be too hard on yourself - you are blazing a trail for the rest of us, don't forget
  • Meg · 1 year ago
    Very nice.
  • Beth Kanter · 1 year ago
    Thank you for the excellent metaphor about how to encourage participation.
  • CT Moore · 1 year ago
    Your point about media, I think, is bang on. The cake analogy, however, might be a bit of a stretch. I suspect that it has to do with consumers/bakers feeling that a mix that requires actual ingredients would produce a higher quality result.

    But media: yes, there's a better ROI when it's participatory.
  • Keren Dagan · 1 year ago
    Beautiful analogy. When it comes to baking for me even adding watter is a chalange:)
    Keren
  • chrisbrogan · 1 year ago
    There are sort of two points in one here. One is that people like to feel wanted. Doing something makes people feel wanted. The other point is that by buttoning up your media too tightly, people don't have anything to add, no participation.

    The reason movies (and books) have "entry characters," those characters that give us a perspective of this all being new and gee whiz (Think Harry Potter as the new non-muggle on the block), is so that YOU, as reader, can feel part of this new world and participate in it.

    Thus, if we lift that premise, our media needs to have the same feel.

    Make sense?
  • Daz Cox · 1 year ago
    excellent!!!!
  • MariSmith · 1 year ago
    Hey Chris - I was excited to read this short post (well, the cake pic reeled me in. Ha ha.)

    I'm guessing you've seen the incredible BBC series "Century of Self" that reveals the work of Edward Bernays (Freud's nephew). It was indeed Betty Crocker that introduced instant cake mix as a convenience food in the early '50s, but it wasn't until consumers were instructed to add an egg that sales resumed. Yep, participation is key!!

    See:
    http://video.google.com/videoplay?docid=-678466...
    at min 21:49 if you're interested!
  • Mark Harrison · 1 year ago
    Chris,

    I think this analogy needs a bit of work, I'm afraid.

    A generation previously, cake-mix had appealed to those who wanted "time saving"... because it was quicker than just starting with a bunch of ingredients (in the way their mothers [and I use the gender-specific language with 99% accuracy if you look at cakes baked in the 1950].)

    ... by the time the incident you described happened, it was READY-MADE cakes that were the convenience-led mass market buy.

    Cakemix had changed its positioning to the segment who wanted a "cake-making experience" rather than the people who wanted a cake. It was no longer about being the quick way to have a cake... it was about those who wanted to feel involved.

    Most people didn't want to feel involved - they just wanted the sugar rush that came with EATING the cake rather than a close personal relationship with the cake-maker.

    Where the manufacturers of cake-mix were failing was that they were still thinking in terms of the OLD niche - but were so close to the product that they thought "how do we make cake-making easier" rather than "how do we make cake-getting easier."

    And that, in a nutshell, is one of the hard points of Web 2.0....

    .... there are SOME who want to get involved, and help bake the cake...

    ... there are many more who want a quick cake fix, and have no interest in baking whatsoever.

    Web2.0 seems to assume that the world is full of cake-bakers.

    I guess that the interesting point is that, it would turn out, that some of the amateur cake-bakers (bloggers, say) have ended up making more popular cakes (blogs) than the so-called professional chefs (journalists.)
  • Ross Hill · 1 year ago
    Regardless of the specific history, I think this is a fantastic metaphor.
  • Steph Cakes · 1 year ago
    You are so right. I own a bakery and indeed, people want to be involved in putting it together...eggs and all! Good thinking. Keep going!
  • hiking · 4 months ago
    Chris - excellent snapshot