Whooo hoo! Thanks for the link love, we'll have to get you a ride on the Marketing Over Coffee jet.
Matthew Cornell
· 2 years ago
So true. For customers, for forming relationships, keep the other person's needs/wants/desires in mind. There is a balance - listening is a gift in a way - and it's a challenge, but great stuff.
I've been noticing this increasingly as I shop - who is a good salesperson, i.e., how helpful are they? Do they ask my needs, do they listen, do they bring an attitude (+ or -)? Guess what - there's a *lot* of room for improvement, myself included.
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I've been noticing this increasingly as I shop - who is a good salesperson, i.e., how helpful are they? Do they ask my needs, do they listen, do they bring an attitude (+ or -)? Guess what - there's a *lot* of room for improvement, myself included.