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While the Iron is Hot
When someone e-mails offering to send me an "evaluation" copy of anything, if I agree to accept it, I always include the line, "please understand that I will do my best to use/read the product, but do not in any way guarantee or imply that it will be reviewed or mentioned in any particular outlet to which I contribute. If you are comfortable with this arrangement, please send the sample to..."
This way, if someone chooses to send me something, they know the deal.
One guy actually said, "Oh, we'd still love the blog post. Even bad press, you know."
So, up it went.
I notice quite a few online products offering incentives if you blog about their products too - not all of them are as open about it though.
In some ways it's just an advancement of affiliate marketing I guess.
I enjoyed this article - it must be fun to receive nice products like Nikon camera and Garmin unit. I think I'll start twittering about getting lost and wishing I had a Garmin unit. LOL.
Seriously, I've been using my Blackberry as a GPS unit. It's a bit challenging to hold the tiny unit in one hand and drive with the other while flickering my eyes back and forth between the road the the GPS on the BB. But it's gotten me to where I want to go.
A Garmin unit might be a bit more useful, not to mention safer.
To answer your question - is my blog for rent? Well, it hasn't been made available for rent but I suppose I'd consider it - why not?
I would love your feedback on how we can make the code of ethics better.
http://socialspark.com/code_of_ethics
If you hit disclosure head on there isn't much room for fallout.
Why are bloggers different than TV Shows?
When I used to watch Alias, you'd see them zip around a fast corner, and then zoom in and linger on a shot of the (insert name of car company brand here) . When I used to see that, I'd say "Oh man. Product placement." It's obvious and I'm sure they disclosed it in the credits at the end of the show.
But, they didn't interrupt the stream, and pop up and say, "This car furnished by " in the middle of a car chase.
I'm in a number of blogger programs. I post that information on my main site, http://stevegarfield.com, so if people are interested, they can check over there. It's kind of like my credits page.
In addition, I'll disclose the relationship in certain blog posts like this one:
"Steve’s 2007 Most Memorable New Product Launch Picks: iPhone, Nikon D40/D80 (blogger program participant), NOKIA N95 (blogger program participant),"
In that case I'm honestly recommending the product, and also want people to know that the companies had sent me evaluation products...
Other times I might write something like this:
"Thanks to Nikon for sending me D80. That's what made most of these photos possible. I love the aperture priority on it and the compact size of the 18-135mm ..."
While other times I'll post:
"The D80 has fine detail in the image with great color. ... Benefits of the iPhone / N82 over the D80, is that you are connected via the cell network or WiFi ..."
When in public, if someone asks me about a product I'm using, I'll usually say that sent me this one, and them tell them my thoughts...
Sadly my D80's evaluation period has expired and I have to send it back.
I really enjoyed the D80 and am thinking about upgrading to a higher model that is better in low light situations without a flash.
I'm still perplexed about which HD video camera to buy and haven't had a chance to evaluate any of them. ;-)
Thanks,
--Steve
I remember a UK jobs website that used to tell their readers what Pot Noodle they were eating every day - eventually people started asking, if they weren't told. They weren't sponsored, but they could have been.
Danny Sullivan often Tweets saying he's drinking Diet Coke - maybe he's getting sponsored?
The other day I plurked and Tweeted about eating Pickled Onion Monster Munch - I'm sure I'd mention them more if I was sponsored and sent loads of packets :)
There are ways that Coke could do it, but they need to think a little more subtly than IN YER FACE!!!!!! as they do.
Your experience with the Nikon and Garmin products were very favorable. I'm curious how you might have handled your reviews if that wasn't the case. Would you have blogged openly about your critique, or stayed silent?
Excellent post. Very timely for me as well.
[Declaration - if you buy the ebook as a result of clicking the link above, I will receive a small commission. This does not affect the price you pay. Our policy is always to declare commission/affiliate links, but only to recommend products based on personal experience.]
Should I _also_ declare that I got a copy of the ebook as a "review copy" (and did, to be fair, come up with about a dozen typos and a few suggestions)????
I run niche communities where people can discuss the different niches and then I have affiliate programs to help the costs. This got me to add a disclosure in the footer about how the site receives a percentage of all sales. This way I can be more transparent and honest with people.
I'm glad my blog isn't often about reviews and criticism. I usually just like to point out things I like and that would be useful. Even this post, technically, is about programs like this and what they mean for folks.
What an interesting bunch of answers from folks. I appreciate your thoughts, and the conversation is definitely fascinating to me.
Have you looked at what others are saying? What would you say to the other people on the comment thread?
While it is good to have you indicating that you are a member of the "blogger" program, I think it would be even better if Nikon and Garmin openly published information about the influencer program and its participants. I actually think it would make good marketing, it would aggregate the participants so I can see into the world and it would move the burden of transparency off of the rental blogger.
I'm often a little intimidated in this arena, e.g. when authors who've sent me books press for WHEN the review is going to be published, but your model helps me see another way of doing things.
Great post, and as always thoughtful and provocative comments.
You demonstrated from what you wrote above the incredible power of the blogosphere: In the simplest terms: Company has product designed to do a job - Blogger needs that job done - Company supplies product to blogger - blogger reports that the product does its job well from first-hand practical experience: 'Couldn't be better if it wanted to: First rate...And those who read the blog know from the trusted blogger's report that the product works well and word spreads: Blog readers buy product and tell friends who also buy product - Target neutralised!
The sooner corporate businesses; in fact any businesses, take the power of the blog on board the better for them. You're getting them the deals that sell product directly or indirectly so At least 1 free product for you wouldn't hurt a multi-million dollar company surely. I do think they're being a bit tight...Then again if they realise your blog gets their product sold they should be back for more with some or better financial incentive: Again target neutralised. - Heads you win, tails you win; in fact everyone's a winner.
Rebekah Lovell
I come from both sides of this equation. I live in Orlando and see the whole Social Spark / IZEA thing as well as the situation you are in. I agree that full disclosure is the only way to go. And why should it be any different? The day I start deceiving my readers is the day they find another authentic voice.
On the Coke side, I did a recent idea session for some of their team members and hopefully they will get it. They cannot buy their way into the Social Media world. They are going to have to be authentic and speak about whatever culture they want out in the open and "be real."
Advertisers should use bloggers as a way to guage interest in their product. Most bloggers are early adopters, love the new gadgets and products and frankly want to be the 1st to write about it. I'd love to test drive a new camera, and I love the fact that I don't have to talk about it. But the fact that the option is there and hopefully the product rocks, well then, I most likely will talk about it and hopefully it returns on the initial investment of the advertiser and then some so more bloggers can participate.
Thanks for the post Chris!
Transparency is not only expected, it is required on blogs. Credibility is the blogger's trump card. Bloggers are "everyman journalists". If bloggers can't speak freely but start as paid shills, then it destroys the essence of blogging.
Corporations are under the magnifying glass from so many stakeholders for transparency these days that a blogger requesting to disclose product review terms should not be an issue. From my perspective as a former corporate PR head, I would want bloggers to not only state that my company provided the product for review purposes, but also the company wished the review to be published good or bad. Good reviews are great. Bad reviews spawn discussion and suggestions for improvements and often new and better products.
I guess it's just the disclosure stuff that confuses people? Not sure.
I think that you're right that my holding back is the whole courtesy thing. I can see where that would be hurtful to reviewing and to credibility, however. That's why I brought it up. I wanted to surface the idea and think about it, too.
One question that crops up a lot when I'm talking to clients is "how do you contact bloggers?" - you skate over this in your post, but both Garmin and Nikon provided good examples.
If you're a company, step one is to listen. There's no such thing as a successful cold call in blogging. Garmin did a great job of this.
Interesting thought: Is renting out a good bloggers blog any different from them renting the homepage of Myspace, iMeem or whatever other Social Network lets you wrap their homepage?
thoughts...
There's something there. There's some value to advertising (hell, there's a whole industry telling us there's value there, right?), and yet, it doesn't get us the WHOLE way there. It gets us to the "thinking about it" phase, and then we need someone or something to push us into the next step. Right?
Thinking.
And yes, I agree that we need that 2nd step to push us into buying the product, using the service or whatever.
The quicker an advertiser can get us to make that step the more successful they become and the better ROI they get. Integrating advertising into an existing medium like a blogger's homepage or the iMeem homepage gets you to think and well it got us talking about Coke, even if it was a bonehead move. Now I am in a cafe writing this response and my oh my does a nice cold Coke sound refreshing right now.
Mission accomplished?
I've gotten a few publishers sending eval copies of books to me, and once, some additional copies to give away on the show. I am happy to interview the author after I read the book. For my show, the LD Podcast, the books are all about making life a bit easier for kids with learning disabilities, and it's a small market. If I really couldn't stand the book, it might be a problem. So far, it's worked out well, since the people who have come out with new books are people I wanted to interview anyway, and the books were great and helpful. If there was one I couldn't stand or disagreed with, I would have to be honest and let the author know. I did have one interview with someone whose viewpoint i wasn't sure I agreed with. It ended up being a fairly good conversation regardless, as by the end, I understood where he was coming from much better than before, even if I didn't totally agree with everything he recommended.
It's all about honesty in the end.
Cheers
Freya
www.freyasykes.com