chrisbrogan.com - Latest Comments in Guest Post- The SanDisk Story

Re: Guest Post- The SanDisk Story

printer ink cartridges — Thu, 29 Dec 2011 17:37:25 -0000

you write just like a blog

Re: Guest Post- The SanDisk Story

Janice_wilkes — Wed, 30 Jun 2010 21:29:51 -0000

The characters are real, and the names are not real. When everyone read it you wouldn’t think that they are not Americans parents. This is based on true story about a girl named Janie Welles. She had a mother named Amy, half sister named April Hopkins, David was April stepfather and it didn’t go to well. Janie had a sister named Cynthia, and brother named Marlow. But some families have some step mother or stepfather and sometimes relationships works well but sometimes it doesn’t work well.
They moved into a duplex house and the parents unpacked the children’s belongings and their belongings. It was six people lived in a small cramped house. In 1990 in Los Angeles California, when hearing a conversations of two people arguing and, you don’t have no clue what they are arguing about in a conversation. Amy and David both saw something that they didn’t believed. David told Amy that he saw Ralph at the gas station with April but it wasn’t April it was another woman (Lizzie) looked just like her. She was at home reading book or a magazine. If David was to say something what he saw at April wouldn’t believe it and naïve. Janie, Cynthia, Marlow, came home from school. We wasn’t doing nothing as well either. Every weekend Janie’s former teacher would take us to different places such as the beach, restaurant, and the mall. David her father was jealous and he lied and said we were having a party of our own. But it turns out it wasn’t a party because he didn’t want us to go with her anymore. In 1992 nothing exciting did nothing happen to Janie expect she went to Denver Colorado and was bored with her life. Once again Janie said life suck. David and April both got into it . April called Ralph to have the person come in the house. Papas mom mamas maybe, Like mother and daughter they both do same things alike. In 1993 David was using a home a remedy. The home remedy was to place the raw eggs on your scalp. It helps his hair to grow therefore while he let it sets on his hair. Amy helped him to rinse out the raw eggs out of the hair. He wanted money to buy cigarettes and weed. Amy didn’t have the money and he had a tantrum. Later that night went and bought the cigarettes and weed. In 1994 any particular drama day Janie went to the mall and stole one item. It turns out it was worse and got in trouble for it. The family was so broke their ass couldn’t afford it. Some people don’t have the money that don’t give the reason to take it. He didn’t have a job and the strain is on her. In 1995 since David didn’t like these people. All of them look like losers, David dressed like a old woman to bust their window. They all look like there were met for each other. The twisted family always had their drama. Amy called the cops on David because he was causing a problem in the small cramped house. The first day starting middle school is exciting to some people but not for Janie. Have you ever go to a classroom where nobody did not want to talk to. Janie felt that way, but she wrong because she did had someone to talk to and her name was Emily. They both will go to a fashion club after school at the dare program. In 1996 Amy still did the same thing, she filed for divorce because she didn’t want nothing to do with David anymore. When a person divorce they don’t want nothing to do with the previous person. The funny thing is a day or month later David wanted to come back. David was pleading and begging to come back therefore Amy let his ass in. In 1997 nothing did not change in the house and was still a pain in her butt. In 1998 as the days passed by Janie and Cynthia graduating from the Panda Village and went to the Dusty High School. Every Sunday the Welles family will go to church, and sometimes the kids don’t want to go but David loser ass has the nerve to force a child to go. Janie did not want to go and she wanted to stay home and relax. David was acting a like a child because she just want to stay home, and he want her to go. It was a damn problem for the whole day. If a child don’t want to go anywhere let the child be. In 1999 Janie had a accident and it was stupid and dumb. She was upset with Cynthia and she was running and it broke her legs. When Janie came home David ass keep on talking and got on the nerves. It healed and she went to physical therapy for her legs. She got better and was sill bored with her life. Amy always runs her mouth as well as April the witch. Amy run her mouth at ST. June “oh she hurt her leg and she is better “. Amy called her black side kick on David to move the stuff out of the small cramped house, hateful bat. In 2000 the twisted family still have their problems. David and Amy always have their arguments about money. David was going to use it for cigarettes, weed, and so on. In 2001 Janie left her money in the closet, after when Janie came home the money was gone. David dumb ass took the money and left. The twisted family got a call from David and was in Bliss psychiatrist hospital. He was pretending to be a crazy patient because he did not have no place to go. Even though when a person doesn’t have anywhere to go a person does not have to pretend he or she is crazy. It is not necessary to do that. If you don’t have nowhere to go check out a shelter, and get a job and get your own place. The same routine as usual goes on and on and In 2002 changes a little bit, but and it was still boring. Janie joined after school activities to help boost up her credits. Janie was going to sleep and David was teasing and it sound so dumb because Janie was getting for school. If someone tease on David he will be whining and like a little kid. The funny thing is that it is immature because how can a adult tease a damn child. The ones who always talks and run their about people always be the one that need to fix their problem. April was pregnant with Ralph Peterson, both kids came out of wedlock without marriage. The twisted man had bad tracks too because he had different kids from different other women. Eleanor was her aunt but on the other hand should not talk as well too. She wanted to be with a man and he was still married.
In 2003 fourteen years later Janie’s family moved into the apartment called La’s Paradise. Amy brought her ex-husband David, son Marlow, and April two of irritating kids Jessica and Hyde. Everyday brought them over and the life was still boring. Janie went to school in the fall and she scared Cynthia off and the good is that she came back and no hard feelings. Cynthia went to the store with April, and was talking crap about people. The funny thing is Amy still didn’t do nothing. The ones who always talk is the haters. They just hating because they don’t have the chance to do what they want to do in their lives. April shouldn’t talk because she is greedy for money, and going to the strange men cars. April also said how David stays in the house and don’t do nothing which is true but April didn’t do nothing with her time either. In 2005 the twisted drama family another conflict started in the evening. Janie was in the room, and heard some argument in the living room. David was watching something on TV. April said something like you aren’t religious. Look who is talking because they both aren’t prefect and nobody shouldn’t be talking. Amy on the hand she don’t do nothing about most conflicts. Amy sticks up for her although she is a mean person. She has bad choice of men and also Amy. Amy is so naïve and don’t accept that fact that they always caused problems in the apartment and it still goes on. In the summer 2005 the negro with no pride and it’s true. When Janie bought a car and didn’t have too much experience of driving. Those times when Janie wanted to learned to drive. Janie finally had the chance to drive the car. Before Janie didn’t to have a permit and no Driver License. David dumb ass drove the damn car all over the place. When a person buys the car they should leave the car alone. Negro with no pride meaning David. During the lesson he suspects Cynthia and Janie to buy something for him. Janie was so tired of it and she went to the DMV passed her written test and got her learners permit. She passed the road test and got het driver license and was happy that everything was done and over with. In 2006 Janie got her driver license and use her freedom to go anywhere she wants to go. They still talk and run their mouth about people and still don’t have nothing better to do. Oh the people are grown and they lived with mother. The funny thing is that April is grown and she always move to her mother’s apartment five times straight. Ralph is in his 40’s and she should not talk because Ralph (black frog) is grown and has kids and still live with his Daddy. April’s friends is grown and has kids of their own and they lived with their mothers and fathers. April’s friends is around the ages of 30’s and 40’s. Another conflict happen in the apartment when Amy ex-husband David said something that April always scandalized people which is nothing new. They still run their mouth while Amy standing looking Dumb or whatever. This is a worse because Janie had an anxiety and was afraid of failing her math class. But it turn out she was worried for nothing and she passed the class with a B. In 2007 April stole Amy’s credit card to use it for shopping spree. Amy still didn’t do nothing and if it was someone she would make a deal. Amy had the nerve to tell Janie’s business at the church. Janie went to San Diego and got sick and was sent to the hospital because Janie had an asthma attack. Amy should not talk to those people in the church because they are not innocent either. Eleanor has the nerve to call Janie about the trip at San Diego. At least Janie is nothing like Eleanor, because Janie always take life seriously, and talk to friends. Eleanor should not talk because she was a party person, sit on strange men laps, drinks heavy liquor all the time, going to wild clubs, and don’t work at a job. And in 2008 it still goes on because April still use her credit card without her permission. In December 2008 another conflict happen at La’s Paradise. Janie and boyfriend was going to try a different services of cable Direct TV. Janie filed for fraud and she felt sad because the information was use without permission. The information is protected and it is done. Nothing still don’t change and it is still the same. David still smokes cigarettes and weed. David still use the money to go to those sick places such as whores and prostitute. In October 2009 later that day, Janie was in the room. April was accused Janie for drinking the soda. She was wrong and Janie did not drink the soda. December 2009 Janie was getting something from the kitchen. April dumb ass has the nerved to call ass hole ex husband Ralph. The witch called the cops for no reason. Amy as usual still stand there looking dumb and still didn’t do nothing. It upset Janie because it was dumb and they don’t have the balls to talk to you in person. The unimportant ravel was two dumb broads, and a dumb twisted family. When Janie came home from school and work Amy has the nerved to ignore her and the funny thing is she didn’t do nothing bad. When someone wants to talk to her she began to talk to them. April had the nerves to bring dumb fool at the apartment to scare her off. Janie the people didn’t mean anything to her, and they look like they were worthless. Amy and Cynthia came home with April, and Amy did not care as usual and she never do nothing about it. The grudge that gravels anyone ‘s nerves especially Janie, On January 2010 they both were getting ready to move to a new place. Amy the hateful bat has the nerved to called the black side kick Luke. The funny thing is that they got rid of the person but they have other problems to fix up, his family wanted to get rid of him as well too and they don’t even like him. David has the nerve to tell her don’t come back and other people don’t like you as well too. But the twist is he is trying to be nice to them and his sorry ass don’t have no place to go. Amy goes to the cult church and she has the nerve again to tell them her business about Janie and the apartment. The women in the cult church should not talk because they got problems of their own. Some women in the church can be old bats which it’s true. The women can not stand up for themselves, some women in a controlling relationship, they are jealous because they don’t have a man in their lives, some of these old bats are ugly that can scare men away. June 2010 Janie and her boyfriend from the computer place to get the computer fix, as we passed by David as has the nerve to call on Janie’s phone and said that the cops is looking for you. We should never come over there it was funny because David don’t own no alley or other property because it is own by the state. When Janie heard the messages it sounds like David has a dick up his ass. She will ignore it because it is a free country. Janie can go to school and work from any directions she wants to go. In the story nothing has not change because April still is a gold digger, still runs her mouth about people, Amy still can be naïve and a mean bat, David is still a ass hole and loser who don’t have nothing what so ever. David is friends with the April the witch, Ralph the black frog, and the Black Side kick (Luke). He don’t have no one to talk to and was too busy being a suck up. Amy let David in the stay over night and David is the one that caused problem in the apartment. David’s name is not on the least but Amy still lets his tired ass stayed there at the apartment.

Re: Guest Post- The SanDisk Story

mbt shoes — Thu, 10 Jun 2010 03:17:18 -0000

Hhe article's content rich variety which make us move for our mood after reading this article. surprise, here you will find what you want! Recently, I found some wedsites which commodity is colorful of fashion. Such as mbt outlet store that worth you to see. Believe me these websites won’t let you down.

Re: Guest Post- The SanDisk Story

imran — Wed, 21 Apr 2010 11:01:51 -0000

i have a sandisk i want a service for that

Re: Guest Post- The SanDisk Story

Linda — Wed, 11 Feb 2009 15:00:03 -0000

I have a SanDisk Sansa and love it. Great to know the company cares about consumers!

Re: Guest Post- The SanDisk Story

David — Thu, 05 Feb 2009 15:38:58 -0000

i was playing around with kickapps a few months ago, said so in a tweet.
30 minutes later kick apps added me as a friend, and i have been getting helpful updated ever since. GREAT services.

Re: Guest Post- The SanDisk Story

paul merrill — Wed, 04 Feb 2009 21:35:13 -0000

Great PR for SanDisk.

However, I owned a Sansa too - and I sold it via Amazon. Why? It didn't break. The software interface was SO much harder to navigate than the iPods that I vowed to never get any other MP3 player than an iPod ever again.

(I just bought my family's 8th iPod. The very first one is mine - and it's still running fine! We sold 4 of them to upgrade. I'm the low man on the totem pole, even though I'm dad, so I keep my 20gb gen-2 Classic running. A new battery recently!)

Re: Guest Post- The SanDisk Story

Cynthia — Wed, 04 Feb 2009 19:34:38 -0000

We owned three Sansa SanDisk MP3 players in 1.5 years and they all three fell apart. They were awful. Our attempts to solve the issue with their customer service was also awful! I am glad you caught their attention twittering. Probably wanted to save their face on twitter. They certainly didn't give a darn about our three "situations"!

Re: Guest Post- The SanDisk Story

Scott Moroney — Tue, 03 Feb 2009 13:29:51 -0000

I see the great value at the consumer level. I see opportunity for B2B, but it needs more case studies like this to create more critical mass. Thanks for sharing the story.

Re: Guest Post- The SanDisk Story

Christi — Tue, 03 Feb 2009 09:38:55 -0000

Hi Mary White-Cornell -

I'm am extremely sorry if my response back to you didn't seem sincere or genuine. I assumed if you were still upset about the situation we would have had further discussion about it or you would have dm'd me, obviously the wrong assumption and for that I am sorry.

The fact of the matter is I learn something new about the power of Twitter daily. There is no one way to use the tool. And, anyone who claims to be an expert in Twitter should humble themselves...the tool is simply too unevolved. One minute I am tweeting about weather delays, the next minute about the peanut changes.

Again, I am sorry and if you are still upset about the experience your son had, or your experience with me on Twitter please email me: christi.day@wnco.com.

Thanks and happy twittering!

Christi

Re: Guest Post- The SanDisk Story

Guy Stephens — Tue, 03 Feb 2009 08:49:09 -0000

Great story, but a sad ending. I am sure Rachel will find a job, she's obviously got an understanding of how twitter/social media can be utilised to help the customer. I work for a UK-based company - Carphone Warehouse - and recently started using twitter. Although I tweet as '@guy1067' I don't hide the fact that I work for CPW and that my primary objective is using twitter to help our customers. In terms of how we are using twitter, we have used it in the following ways:

- see what people are saying about Carphone Warehouse. If they say something complimentary about us or the service they have received from one of our stores, I'll thank them and let them know that I'll pass on their feedback to the shop they were at
- help people resolve their problems when they tweet about it or when we have provided them with a less than satisfactory experience try to turn it around
- customers have let us know when the info on the web site is wrong, and we have updated it accordingly
- provide helpful tips of the day for your mobile, BlackBerry, iPhone (ie. how to set up picture messaging, synchronising your BB, removing SIM card from iPhone).

What I'm finding is that there is no grand answer or one particular way to use twitter. It's doing simple things, being there when a customer needs you, being helpful and honest when you've not done something very well and open to changing it. Companies will use it in different ways, and the only way to find out whether it works for you is to firstly understand the customer and their needs, and then apply that to twitter; you may find it's not relevant for you, but you won't know until you try it out. Good luck, it's worth it.

Re: Guest Post- The SanDisk Story

steveellwood — Tue, 03 Feb 2009 05:17:36 -0000

I'm looking at how corporates should engage with social media, and I like the SanDisk story; hearing that Rachel was cut, does make me wonder how much corporates really value their online reputation though.

I was saddened by Mary White-Cornell's tale of @SouthwestAir, though. I've highlighted their Twitter presence in the past, and I'm surprised they didn't try some form of engagement. Bad day, or just a PR presence on Twitter hoping they don't get called out?

Re: Guest Post- The SanDisk Story

Bill — Tue, 03 Feb 2009 01:28:13 -0000

I sent a tweet about a tax service being down, and not mentioning anything on their site about current issues. Within 10 minutes the site had an apology on it, and though they listed no ETA made sure people weren't trying to use it.

Was it because of my tweet? Doubtful....but I have faith that more and more companies will figure it out.

Re: Guest Post- The SanDisk Story

jimstorer — Mon, 02 Feb 2009 21:16:26 -0000

Great story, even with the sad prologue. I'm sure Rachel will land on her feet.

I was pleasantly surprised earlier today when I sent an annoyed tweet out about Powerpoint not being included in the base MS Office suite I was offered with the pre-installed trial I have on my new laptop. Within an hour @officegal replied to me with a link to more options and resolved my issue. Nice!

Jim | @jstorerj

Re: Guest Post- The SanDisk Story

Mary White-Cornell — Mon, 02 Feb 2009 16:54:25 -0000

Hi Chris,

Southwest airlines should take a lesson from Sandisk. I tweeted directly to Southwest (short tweet - no room for many details) that my son had a terrible experience with their airline. I was a huge Southwest fan and talked him into giving them a try. He encountered really rude service by one employee at the Denver airport. Southwest's response "oh sorry that usually doesn't happen - I hope he will try us again" I was surprised - I thought that at the very least they would pretend to be interested in what happened or who the offending employee was. Why embrace social media if you can't figure out how to use it as a positive for your company?

Re: Guest Post- The SanDisk Story

Lacy Kemp — Mon, 02 Feb 2009 14:16:32 -0000

Chris and Beth-
This is a great story and one that we try to live by every day. We're still fairly new in the Twitterverse (about 8 months) but I've had such an amazing time 'meeting' and helping our customers. It's very gratifying and it's SO easy to do- I'm honestly amazed there aren't more companies present.

On the flip side, I know when I've been helped out by companies on Twitter (Tweetdeck, RunKeeper) I'm always very grateful for their quick assistance.

Re: Guest Post- The SanDisk Story

Jon at zhiing — Mon, 02 Feb 2009 12:10:07 -0000

Chris -

I completely agree and am sold on the power of Twitter as a company voice. We receive our primary feedback from twitter comments. It's invaluable. Also, I have made more business development connections via twitter than the old way sending emails and calling. A company today cannot live without this presence. On top of that, it's easy with Twitter search.

Sad to hear that that particular PR person lost their job.

Jon at zhiing

Re: Guest Post- The SanDisk Story

Greg Cryns — Mon, 02 Feb 2009 11:35:48 -0000

Chris,

That is a heartwarming (and very encouraging) story. But it begs the question if I would get the same coddling as you did. Perhaps, but I am not sure.

Still, this is more ammo for our discussions with recalcitrant social networking folks.

Thanks.

Re: Guest Post- The SanDisk Story

kim/ohradiogirl — Mon, 02 Feb 2009 11:09:59 -0000

I love this story. Love, love, love it. I love it because the intent was not to get any freebies. Sad to hear that the PR person's job was cut.

Re: Guest Post- The SanDisk Story

Courtney-The Apple of My Eye — Mon, 02 Feb 2009 10:48:23 -0000

Great story...if companies were smart they would all have a twitter account and have their company on high alert. It's too bad SanDisk cut the most important job in their company! Good luck to Beth!

Re: Guest Post- The SanDisk Story

Barry Moltz — Mon, 02 Feb 2009 09:19:21 -0000

This is what I have always said about customer service- all we want to know is that something is listening to our concerns. We want to be heard by the company!

Re: Guest Post- The SanDisk Story

williamarruda — Mon, 02 Feb 2009 05:13:39 -0000

MY favorite part of this story is your endorsement of Rachel Polish as an outstanding PR professional. In a tight job market - with many qualified candidates for each job opening - you need to stand out. Endorsements like that will help differentiate Rachel. The best kind of personal branding comes from those around us. This story appears on the top of page 2 on a Google search for "Rachel Polish" Since hiring managers and recruiters are using Google to help them make decisions about candidates, this will certainly be valuable to Rachel! Good luck Rachel - in your job search!

Re: Guest Post- The SanDisk Story

Jaq @ SEO Results — Mon, 02 Feb 2009 03:54:49 -0000

Twitter is proving to be a really useful tool, as this example illustrates so beautifully. Living and working in South Africa, it has much less of a following over here, but I anticipate it will take off in due course. I for one am a believer, and got myself a twitter account.

Re: Guest Post- The SanDisk Story

shankman — Mon, 02 Feb 2009 02:10:06 -0000

Rachel is indeed a rocking person and I'm fortunate to call her my friend. I've been tweeting her need for a new jb since her layoff - she'd be an asset to any company.

Re: Guest Post- The SanDisk Story

Rajbir D — Sun, 01 Feb 2009 21:47:22 -0000

I've had bad experience with Sandisk myself. I bought an mp3 on boxing day, and a couple days later... dead. It wouldn't even work, so I took it back to Best Buy and exchanged it for another. Surprisingly... a couple weeks later, it stopped working but by that time it was half way across the country so I couldn't exchange it.