chrisbrogan.com - Latest Comments in Communication Tools and Levels of Interruption

Re: Communication Tools and Levels of Interruption

Jki — Sun, 03 Jul 2011 07:02:29 -0000

mera dil chahta hai k apni sis k mamme choopon

Re: Communication Tools and Levels of Interruption

Lkiu — Sun, 03 Jul 2011 07:01:38 -0000

saale ye parh ke mera lan khara ho gaya hai

Re: Communication Tools and Levels of Interruption

desmond — Fri, 18 Mar 2011 09:24:59 -0000

Greetings to you and your Family, Hope you all are Fine and Healthy. May the Peace of God Almighty be with you all.

Please I want to use this opportunity to introduce myself well to you, I am DESMOND EYADEMA,The SON OF the former late president of TOGO, Am calling you in respect of my consignment box in NEW YORK, which I and my Mother want you to assist us and stand as our foreign beneficiary to receive this fund over there in NEW YORK,this fund am writing you about is $38.5million U.S.Dollars which my late father deposited under Ghana High Commission in a SECURITY COMPANY for I and my Mother. and Mr JOHNSON ASCOT who was suppose to receive this consignment in NEW YORK ,Was demanding for 50% which I and my Mother did not agree on for any reason, that was why

we have to stop the delivery to him immediately, and search for another Beneficiary who can help us on this.

I also want you to give it a mutual feelings and sense of human to assist me and my mother in this transaction.

I will give you 20% for the total fund involve for your assistance,because that was the former agreement we have with our former foreign partner. Mr.JOHNSON ASCOT before he later changed is mind because of his greed that is why i and my mother put a stop to the

delivery to him , please if you are willing to assist me, kindly reply me for more details.

Thanks and God Bless.phone number 002330240670762
Yours Sincerely,
DESMOND EYADEMA,emai desmondeyadema20@rediffmail.

Re: Communication Tools and Levels of Interruption

vampire diaries season 2 — Wed, 29 Sep 2010 21:35:43 -0000

Often a phone call can reveal new information that lead to opportunities, clarify situations, or help to improve outcomes. Technology fails to communicate with the same level of nuance as the human voice. Email shows no hesitation or reluctance. Sarcasm, enthusiasm, humor, and more can be hard to discern.

Re: Communication Tools and Levels of Interruption

lv bags — Wed, 18 Aug 2010 03:48:14 -0000

I'm a little late finding this article, but I loved it.

Re: Communication Tools and Levels of Interruption

usb flash drive — Mon, 21 Jun 2010 02:44:31 -0000

I do not send any of my business partners (or friends, either, now that I think about it) a text unless they specifically asked for a text at one point. I do not find that texting is a common practicein my business circles. In fact, I plan for my iphone is not a text until very recently, and I find myself 20 cents it cost me angry when people message me without my text was requested.

Re: Communication Tools and Levels of Interruption

Sewage Treatment — Sun, 31 Jan 2010 08:46:33 -0000

Face to Face or phone is best for sewage treatment enquiries

Re: Communication Tools and Levels of Interruption

veve — Sat, 23 Jan 2010 21:24:18 -0000

How we use the communication tools?

Re: Communication Tools and Levels of Interruption

Timberland shoes — Sun, 18 Oct 2009 19:42:29 -0000

I like what you said.

Re: Communication Tools and Levels of Interruption

Rich Bernier — Mon, 12 Oct 2009 19:44:14 -0000

There is a good article about this topic in today's Wall Street Journal. I linked to it from my blog post and wrote about it. http://thisthatotherthing.w...

Re: Communication Tools and Levels of Interruption

battery chargers — Mon, 14 Sep 2009 06:47:08 -0000

I actually built a tool for small-team communication.
It’s half twitter, half shared-to-do-list.
Was hoping to add svn integration, but oh well.
There’s only so much time.

Re: Communication Tools and Levels of Interruption

Jared Goralnick — Fri, 11 Sep 2009 16:48:46 -0000

IM is essential to me...and very few people abuse it with me since (a) I've set expectations for how I use it and (b) I don't give it out often and (c) I'm not that popular : ). But it's the primary way my team and I communicate.

I decided to see how others used or didn't use IM and created a survey, which I thought you and your readers might find userful. The results are here:

Ask500 Chart of How People Use IM At Work

Re: Communication Tools and Levels of Interruption

evercurio — Wed, 09 Sep 2009 13:11:28 -0000

Interesting post, Chris. As an enterprise 2.0 trainer, the topic of disruption often comes up as we discuss transitioning from the overuse of email to more collaborative web technologies like a wiki, blogs, or even "old school" chat rooms. What I find interesting is there is a difference between the interruption to the sender and the interruption to the recipient. If I need to pause what I'm doing and compose an email, that's a big interruption to my workflow but not much interruption to the person I'm emailing. If I initiate a chat, that's almost no interruption to my workflow, but perhaps a huge interruption to the person I just pinged. The key is to use the method that works best for you, others, and the topic at hand.

Re: Communication Tools and Levels of Interruption

Mike Wills — Tue, 08 Sep 2009 21:50:12 -0000

I disagree, like email, it is something that can be ignored. Although the timeframe to ignore it should be less. I like to use IM because it isn't important enough to walk over and interrupt them, but too short of a topic for a regular email.

Also, we use it to share links (real work-related links) and code snip-its.

Re: Communication Tools and Levels of Interruption

Mike Wills — Tue, 08 Sep 2009 21:47:20 -0000

One interruption that I think you are missing is in the in-person contact. While this is usually only affects those in an office environment. It is something that occasionally bugs me when I am knee-deep in some coding. It would be at the same level as the phone or maybe one step higher because you can ignore the phone.

Re: Communication Tools and Levels of Interruption

Kenya S. — Tue, 08 Sep 2009 13:38:09 -0000

This is a great post. I have struggled with each and every one of these distractions, but I think I have them under control for the most part. I do not answer phone calls while I am marketing if they aren't important, to shield myself from "time-stealers" that want to chit-chat (you know that WAH people never do any real "work", right? lol)

As far as Twitter, e-mail, and Facebook, these can be time-thieves too if a person isn't careful. E-mail should really only be checked at certain intervals of the day, and being distracted on Twitter and Facebook can be really time consuming when trying to market.

I found a tool that helps me with this. Its called Digsby (NOT A REF LINK!!! http://digsby.com ). This takes alerts from FaceBook, Twitter, Yahoo messenger, and Gmail, and puts them into a single application that interfaces quite like Yahoo Messenger itself.

Now, whenever someone posts something on Facebook and Twitter, I get a pop up showing me exactly what was said, and I can determine whether I want to comment or not. I'm shown each e-mail that I get, so I know first thing if there is an e-mail that needs my immediate attention. And all my Yahoo contacts are able to contact me through this as well.

Which brings me to a distraction that I did not see, Messengers. People, even those that are marketing alongside you can be time thieves as well, chatting you up on non-important stuff while you are supposed to be marketing. The best way to prevent this is to set your messenger setting to stealth; only allowing people that are important to your business, and will take heed to any alerts stating you are busy, to see your status online. This way you will not be bombarded with inane questions and random chit-chat while you are supposed to be marketing.

Re: Communication Tools and Levels of Interruption

Susan Mazza — Tue, 08 Sep 2009 13:28:33 -0000

There is one very important and potent communication tool not on your list - the regular mail! In the name of efficiency I think we use this medium less and less. Yet I think there are times when the most effective (not to mention memorable and meaningful) communications are the ones we can hold in our hands. An example, would you rather get a congratulations e-mail or handwritten note?

For me the most important point you make is the importance of considering the impact of your communication on the listener. How else can you communicate effectively? All too often the choice is made based on what is efficient for us at the expense of the ultimate effectiveness of our communication.

Re: Communication Tools and Levels of Interruption

njsmyth — Tue, 08 Sep 2009 10:49:35 -0000

Thanks for your thoughtful article, Chris.

You've left out one option that I still use periodically--the fax. I find that fax is a good "in-between" option...gets more attention than an email, but can be less intrusive than a phone call. And yet it still receives a pretty high priority in many places, especially when people receive a very high volume of email.

Re: Communication Tools and Levels of Interruption

Rob Wilmot — Tue, 08 Sep 2009 07:40:03 -0000

A homage to the humble Telephone - serendipity is a wonderful thing:

Our office receptionist on a well earned vacation at the moment and I have taken this as an opportunity to answer all inbound calls to our general agency number. For the last few days I've got a real feel for the flow of our business - something that it's all too easy to loose touch with as our business has grown over the years. This morning I took a general sales call from a vendor asking to speak to one of my co-directors. If the call had been answered by our receptionist, he would probably never have made it past Jess because she's a great gatekeeper, and the sales approach was fragmented and difficult to understand. Well, I was able to glean enough info from the call to pique my interest. It turns out that this guy is selling exactly what I need - right now. But if it hadn't have been me who answered the phone, on this day, under these circumstances, it is quite possible I would have missed this quite excellent opportunity.

So what am I getting at, I hear you say. Well it's this. The phone is definitely the most disruptive form of communication in that it forces you to focus on particular point in time. But the dialogue you have on the phone. Literally the 'conversation' can lead you in directions you might not normally expect, and be pleasantly surprised about, because it allows immediate, permutateable, uninterrupted and intuitive dialogue.

I consider myself a digital native and I have often had moments of sublime serendipity with tools such as Twitter. But at least for the remainder of today the good old telephone wins for me!

Re: Communication Tools and Levels of Interruption

maureen wenn — Tue, 08 Sep 2009 07:36:56 -0000

I still prefer the phone. Instant contact and answers and you can get the 'feel' of the reaction.

Re: Communication Tools and Levels of Interruption

Christian Dion — Mon, 07 Sep 2009 17:48:33 -0000

Great post Chris, as usual.

Thanks!

Re: Communication Tools and Levels of Interruption

Leslie — Mon, 07 Sep 2009 15:53:48 -0000

Thanks Jared, that article really resonated with me. You may have inspired yet another post upcoming about what I put in the management category and what I consider creative. I'm not sure I'd consider my social network activity management... I'll have to percolate on that a bit.

Re: Communication Tools and Levels of Interruption

Mr. Kari Korkiakoski — Mon, 07 Sep 2009 15:16:27 -0000

I see these levels also through my sales glasses which are used to offer professional services. In various steps of a sales process we have to be understand what is the right way of contacting. I want to do the first contact through phone because that gives the full attention. But be sure that you offer something instead of talking about your company or products.

And after the first meeting (!) all the other levels are suitable. You can even ask from the person how he/she would like to be contacted.

Re: Communication Tools and Levels of Interruption

Leigh Ratcliff — Mon, 07 Sep 2009 14:06:49 -0000

Interesting blog, Chris. I feel this is extremely important in any communication, for anyone, not just marketers. For example, when job searching, does a letter work better than a phone call or an email. I've found that a personal thank you card in the mail is a really nice touch after I've interviewed a potential candidate. Where as I absolutely hate getting phone calls.

Sometimes, I've even had to resort to using FAX when I am trying to communicate with folks in remote areas or that are technically challenged. In my customer service communication, I will often ask customers: what is the best way for me to contact you? This makes it more convenient for the customer.

Not to mention advertising vehicles: direct mail, billboards, magazines, television, radio...all interruptions.

So yes, I totally agree! When I need to communicate with others, be it individuals or mass groups, I try to pick the best message and medium before sending it out.

Thanks for the reminder!

Re: Communication Tools and Levels of Interruption

Marko Minka — Mon, 07 Sep 2009 13:17:35 -0000

I agree. That's why I am often reluctant to hand out my phone number unless I know the person very well. On the other hand, I have no problem with email. Simply, email doesn't ring.. ;)