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The Old Value-Cost Conversation
This reminds me of Harry Beckwith, how to better market your service -> improve your service.
Client satisfaction, just as in any relationship- friendship, marriage, or business- derives from perception that you care.
Doing more than you have to and being glad to help makes a huge difference!
Sometimes it's the short ones that hit you the most.
Anthony Russo
Conferencing Consultant
Great America Networks Conferencing
arusso@ganconference.com
www.ganconference.com
Phone: 312-432-5377
Skype: anth.russo
One of the most effective ways of doing this is by making introductions/connections FOR other people, which many folks struggle with. I believe this is a huge issue for the new social networks; getting people to actively network. Perhaps our mission should be to create an online networking space where the entire culture is one of helping one another and making meaningful connections.
Good stuff, Chris!
Richard Dale-Mesaros :)
Chief Deal Weaver
www.BlackWidowNetwork.com
603 254 6197
That was my idea when I got into blogging a few months ago and your post today confirms it. The more people with this mindset on the blogosphere will make it a much better environment.
Someone took an interest in me because they saw something.
I look for that in others and want to help.
It's only fair.